Buyer Rating:
Kelly Normand went above and beyond what we expected, and is continuing to do so during this period while the seller is renting back from us.
Buyer Rating:
We have bought and sold properties with Kelly Normand on 5 occasions, there is no better realtor in the market.
Seller Rating:
Kelly Normand was wonderful and very professional. She presented excellent ideas for staging and presentation.
Seller Rating:
My wife and I just completed our 4th transaction through Kelly. We've been working with her since 2010. For this transaction, we bought a home and then needed to move across state lines. One added bonus when working with Kelly is that she not only knows smart people to assist you securely with your end-to-end transaction, but they are also very good communicators. If Kelly didn't know the answer to something, she knows 3 people who know it and are exceptional at what they do. Kelly supported us not only on the selling side of the transaction but also (when asked) gave us some key guidance and wisdom on the selling end. Kelly always supports our decisions and helps put them in a new light so that we understand what may not be seen. I am generally one to think I am smarter than most around me, and clearly, I don't know real estate better than Kelly. At no point did she ever make me feel inferior. In fact, she always found a way to partner with my personality. That partnership made us a wonderful tandem and made my life (wife's too) much easier as we were trying to move across state lines. Kelly goes above and beyond even helping us locate very reliable movers. For pictures of the home, she brought a very niche photographer who assisted in even making a video of our home. This was not your usual video that's seen across 3D pics; it had music, etc. The one thing with Kelly that goes unmatched across other agents in the industry is that you will not find one who knows the books or the many misconceptions about markets and transactions. Because she is so equipped with the knowledge, I've seen her patiently educate and assist other agents in their craft who don't even work for her. She knew our rentback contract (and the technicalities surrounding the situation) in a level of detail that saved us an absorbent amount of money compared to what most agents would have done. Last, we could not use Kelly in the state where we purchased our new home. Although our new agent (from another company) was easy to work with, there were several aspects when we missed having Kelly manage our transaction. Kelly was even available as a sounding board so that we could strategize on the selling end of this transaction. If your family ever needs to buy or sell a home, look no further than hiring Kelly as your agent. My family has grown to love Kelly and her personality. She has a winning and positive mentality and can deal with so many personalities yet is equipped with deep professional knowledge in her field.
Seller Rating:
Kelly Normand is awesome to work with, and she is like an extension of my family. I have worked with Kelly on at least four previous real estate transactions, and they have all been excellent. I trust Kelly's judgment and value her opinion when it comes to real estate transactions.
Seller Rating:
Prior knowledge of Kelly. She did an outstanding job with other family members.
Kelly was excellent in all the above, especially patience even with the current market.
Seller Rating:
Kelly Normand was wonderful to work with! Her expertise, engagement, professionalism, and unending patience with my questions was outstanding. I was living across the country when we put my house on the market, and she made the process of selling my home such a great experience. Kelly's knowledge of the area greatly benefited choosing a sale price and maximizing my return, while also reducing the time between going on the market and going under contract. I highly recommend her! Thanks Kelly!
Seller Rating:
Kelly Normand took care of every detail and helped us to earn top dollar for our home. Kelly is truly outstanding!
Seller Rating:
Kelly rocks! She made our home beautiful.
Seller Rating:
I sold my home from distance and Kelly Normand was so helpful in assisting me in navigating the whole process. Anytime I had any question or concern, Kelly was swift in providing the information to answer or assuage those concerns.
Selling or buying a home can be a terrifyingly unfamiliar ordeal and Kelly Normand guided me to a fast closing without any hiccups.
Seller Rating:
I dealt with Kelly for buying a house 7 years ago, asking for recommendations throughout home ownership, and selling the same property recently. Kelly is quick to respond and is supportive throughout the entire process. Within 2 days of listing my house, I had several offers and my house went under contract. For both buying and selling, she has always been helpful with advice and answering questions. I would recommend Kelly to anyone looking to buy or sell, you will be in good hands!
Buyer Rating:
Kelly is the best!!!
Buyer Rating:
Kelly's knowledge of the entire process of home buying was invaluable to me. She answered all of my questions. She was incredibly responsive to any questions or needs I had. And, her personality makes her a pleasure to work with. I had no concerns that everything would be handled professionally and on time. She nudged me when I needed it and walked beside me the entire way. I couldn't have been happier.
Buyer Rating:
Kelly Normand was amazing to work with! We had a very unique situation and a tight moving schedule with a new baby on the way. Kelly made the process of finding and buying our new home a lot easier and removed a lot of the stress and anxiety I had. She was very knowledgable about the buying process as well as the area and commuting conditions. She was very responsive and always willing to answer our questions. I would recommend Kelly to everyone.
Seller Rating:
Kelly sold us my family's new home and sold our old condo when our old tenant moved out She was very professional and very knowledgeable of our needs. It has been a tough couple of years and Kelly took care of all our needs.
Seller Rating:
I think it's very rare to find someone that's almost a perfect balance of a good person and a good professional. With that said, my wife and I have a very hard time deciding whether we like Kelly more as a realtor or as a friend.
Buyer Rating:
Kelly Normand was able to provide lists of homes for me to preview on the computer and then let her know which ones I wanted to see. She was flexible in her schedule and able to schedule property visits quickly. She provided a list of what we would see and in what order, with property information so I could be prepared as we viewed each home.
Best of all, she was patient with me and my list of "must-haves" which do not exist in one home.
Seller Rating:
Kelly Normand is an exceptional Realtor. She is very responsive, hardworking, and knowledgeable of the business. I would highly recommend Kelly to any of my colleagues and friends.
Excellent choice for a realtor!!
Buyer Rating:
Kelly Normand was fantastic in every way! She was definitely on my side in all aspects of the home-buying process. I never once felt like she was just "making another sale," including advising me to walk away from a contract. She's down to earth and a pleasure to work with.
Buyer Rating:
Kelly did a fantstic job and worked to get me the best negotiation. This was an especially difficult transaction as I am located in CT and Kelly made it as easy as possible and worked hard to ensure she was always reachable.
12581 Milstead Way
Suite 400
Woodbridge, VA 22192
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Phone: 703.491.9570
Mail: kelly.normand@c21nm.com
Web: https://www.c21nm.com/offices/woodbridge